Help Articles and FAQ's

CanadaHelps is a Canadian registered charity and non-profit organization that acts on behalf of more than 85,000 registered charities to manage electronic donations. More than 1,300 catholic parishes use CanadaHelps, including the Archdiocese of Ottawa-Cornwall, to process online donations. St Raphael's and St, Mary's are now registered with CanadaHelps to take advantage of this great service. CanadaHelps is self-funded by charging a processing fee for each charitable donation. Similar to a bank or credit card, a fee of 3.5% for recurring monthly donations or 4% for one-time donations is charged per transaction. The fee is deducted from the donation and the remainder is sent to the parish. Donors may opt to top up their donation to cover the transaction fee, so 100% of their donation is sent to the parish. Sample fees: A $20 one-time donation is subject to a 4% fee. $20 - 4% ($0.80) = $19.20 A $100 recuring monthly donation is subject to a 3.5% fee. $100 - 3.5% ($3.50) = $96.50 Don't forget that when you use a rewards credit card, you will earn points with every donation made to the parish. CanadaHelps also provides administrative support to the donors and the charity: - Donors automatically receive their tax receipt directly from CanadaHelps. - The parish will receive detailed financial statements itemizing all the donations and their dedications - Donations are transferred by electronic deposit directly into the parish bank account on a weekly basis - Most importantly, the administrative effort by parish volunteers to manage and collect envelopes and loose collections, count the donations, and transport cash to the bank, can be eliminated. For more information, please visit their website: https://www.canadahelps.org/en/why-canadahelps/

Completing the for St. Raphael's donation for done in three easy steps. First, select the amount and frequency of your donation. Second: Identify yourself as the donor.. Third: Provide your payment information. When setting up a recurring donation, you enter your information once and let the technology do the work. Recurring donations are processed automatically and you will never have to worry about having enough cash on hand. Follow these steps to complete the online donation form: 1. On the St. Raphael's website, click the Donate option on the top menu or the quick link icon on the home page. 2. The Donation page describes the details of the CanadaHelps organization. Click the Donate button at the top or the bottom of the page to continue. 3. This link opens the St. Raphael's donation page on the CanadaHelps website. Select Donate Once or Donate Monthly 4. If donating once, enter the donation amount. If creating a recurring donation, select a preset or enter the donation in the Custom Amount box. This amount will be used for all subsequent repeating donations. 5. Optional: "Send a message to this charity. " Your donation is designated for the St. Raphaels church by default. If you would like to allocate some or all of your donation to the St. Raphael's hall, please provide the details here. This private message will only be seen by the account administrator. 6.. Click Continue to complete the transaction 7 In the Donor and Tax Information area, enter your email address, name and mailing address which is required by CRA. The last box in this area contains the option to share your name and email, or to submit your donation anonymously. Tax receipts are issued for all donations. 8. Enter your secure payment method 9. You may dedicate your donation in memory of, or in honour of a loved one 10. Select the Anonymous checkbox if you wish to remain anonymous for your donation 11. You may include an optional donation to CanadaHelps to support their efforts in supporting our parish and thousands of other charities in Canada 12. Complete your donation CanadaHelps will provide all donors with tax receipts When your donation is submitted, CanadaHelps will ask if you would like to add the processing fee to your donation. For example, a one-time donation of $20 is subject to a 4% processing fee. The actual amount received by the parish is $19.20 ($20 - 4% ($0.80)). If you agree to pay the processing fee, your entire donation is sent to the parish. Recuring monthly donations are subject to a 3.5% fee which may also be paid by the donor.

This website uses an external service for managing online donations and uses PCI DSS (Payment Card Industry Data Security Standards) to secure your information. It does not directly store any credit card details. Instead, tokenization or encryption is used to protect payment information with the external payment processors.